Fourth Annual "The Best"

Fourth Annual "The Best"

Menu

Best new menu item we introduced in 2013
My favorite this year is our mini items like mini shepherd’s pie, mini pot pies and mini crêpes gratinée at Passport Café. Not only do the items help with portion control and cost, but presentationwise they really have impact and are hard for our customers to resist.

Another one of my favorites is our grab-and-go Asian food at Passport Café. We added some popular appetizers. From sushi to fresh rolls, steamed dumplings and even crab salad, the appetizers really added interest to our grab-and-go case. And since we partnered with a popular local sushi restaurant, we solved a couple of challenges: They provide us with the variety our community craves, students get the same quality they were used to at Asian restaurants and we didn’t have to bring in a ton of new ingredients or packaging.
—Maya Vincelli, assistant director of retail operations, University of Richmond, Virginia

At our new food truck, the Galloping Griz, which opened in April 2013, we wanted to offer our student guests unique menu items with a low food cost and quality ingredients at a competitive price point. During some experimentation, Ian Waetje, manager of UM Concessions, rolled carne asada and pepper Jack cheese in a fresh-made tortilla, then fried it to a crispy, golden brown. The result was a neatly packaged combination of hearty Mexican flavors, and the “asada bomb,” or “A-Bomb,” was born. Soon to follow were the H-Bomb, the vegetarian version featuring hummus and avocado; the Kung “Pow” Bomb, with chicken, green onion, Szechuan peppercorns and a spicy kung “Pow” sauce; and the inevitable F-Bomb—“F” for fajita—complete with fire-braised chicken and green bell peppers. The bomb line is now a mainstay of the Galloping Griz’s late-night menu, selling about 60 bombs each night at $2.50 each.
—Mark LoParco, director of dining services, University of Montana, Missoula

Best vegetarian/vegan dish we offer
We have an absolutely delicious Vegan Mushroom Stroganoff that we serve in the dining centers that is very yummy.
—Patti Klos, director of dining and business services, Tufts University, Medford, Mass.

Fried Green Tomato Lasagna: Fried green tomatoes layered with garlic and herb Boursin cheese, housemade marinara sauce and shredded mozzarella cheese.
—Paula Amols, director, Dining Services & Racer Hospitality, Murray State University, Murray, Ky.

Best special event menu we’ve created
A traditional New England clam bake for 800 members of our professional
association (NACUFS) at the conclusion of the 2012 National Conference.
—Patti Klos, director of dining and business services, Tufts University, Medford, Mass.

Best place I’ve gone for menu inspiration
The best of the best for menu inspiration took place while attending the AHF National Conference in New Orleans in June of 2013. New Orleans is the smorgasbord of culturally diverse restaurants and foods. Better yet was having the keynote speaker deliver a presentation on the evolution of the cuisine, combining French, English, Spanish and Black American. My personal favorite: Commander’s Palace.
—Frank Coffey, Kingsbrook Jewish Medical Center, Brooklyn

Our parents! We enjoy serving recipes that reflect Saint Paul’s diverse student body.
—Jean Ronnei, chief operations officer, Saint Paul Public Schools, Minnesota

More From FoodService Director

Ideas and Innovation
tug hospital robot

Automation has opened up in recent years as foodservice operators across the country grapple with labor shortages. Robots deliver food trays to patients in hospitals, and they make sushi on college campuses. For some operators, they’re worthwhile to reduce strain on human employees and increase productivity.

Robots roamed the hallways when the University of California San Francisco Medical Center’s new Mission Bay campus opened last year. Though these robots have nicknames like Wall-E and Tuggie McFresh, they’re not a novelty. They’re a solution to a problem that administrators...

Ideas and Innovation
sandwich sub

At our corporate operation in the Kohl’s headquarters, two kinds of sandwiches are available daily—an artisan version and a more straightforward sub. While planning out a business model for the space, Kohl’s wanted something that was quality driven, but very sensitive to pricing for associates. Diners are comfortable spending about $6 to $7 for lunch.

Ideas and Innovation
usc asian remodel

With a prime location in Los Angeles, one of the nation’s foodie capitols, the University of Southern California has plenty of dining competition. So when Kris Klinger, assistant vice president of retail operations, discovered that students were heading off campus for sushi and noodle bowls, he knew it was time to take action. The construction of Fertitta Hall, part of the university’s Marshall School of Business, provided the opportunity.

Klinger and Gary Marschall, associate director of USC auxiliary services in hospitality, shared photos of both the new Fertitta Cafe and a...

Ideas and Innovation
sriracha bottles

Generally, I’m not one to make New Year’s resolutions. They tend to be grandiose and unrealistic—and why not just resolve to start doing/not doing that thing you’re not doing/doing right away instead of going hog wild until Jan. 1? (New Year’s Day also is my birthday, and if you can’t eat at your favorite Thai restaurant and sip bubbly then, well, when can you?)

I do, however, enjoy the raucous singing of “Auld Lang Syne” to ring in the new year, though I’ve never been quite sure whether you’re supposed to be remembering the year fondly or happily putting it out of mind. While I...

FSD Resources