The Best...

Guest chef event we’ve done
The most memorable were with the chef from Piccola Italia Ristorante and the chef from Shorty’s Mexican Roadhouse. The chefs worked closely with our chef so that we could duplicate and add their recipes to our program.  A lot of the other chefs were more interested in getting free advertising for their restaurants and not did divulge their recipes.
—Joe Stanislaw, director of food and nutrition, Elliot Hospital, Manchester, N.H.

Social media program I’ve seen
The use of Twitter for food trucks. We are working on a mobile food cart, which would sell food to staff and visitors on patient care units. I’m looking to possibly use Twitter to do the same thing within the hospital to let people know about the cart.
—Dan Henroid, director of nutrition and food services, UCSF Medical Center, San Francisco

Place I’ve gone for menu inspiration
Starbucks Coffee stores. We serve their coffee on our campus and coming from the Northwest, it almost feels like family since Starbucks is in our own backyard. I also feel they get it in terms of how coffee is supposed to happen. We often borrow their ideas and mirror our service at our espresso kiosks after their stores.
—Mark Eggleston, director of hospitality services, Overlake Hospital Medical Center, Bellevue, Wash.

Use of “stealth health:” We purchase tons of local produce every year and make breakfast breads. Students might see the small colored specks but likely don’t know they are eating shredded zucchini and carrots.
—Doug Davis, director of food service, Burlington Schools, Burlington, Vt.

Motivational book I’ve ever read
“Wooden: A Lifetime of Observations and Reflections On and Off the Court” by coach John Wooden and Steve Jamison. You don’t have to be a sports fan to appreciate the motivational leadership style of coach Wooden. I found his simple and direct observations inspiring. One of my favorite quotes from the book is, “Leaders are interested in finding the best way, rather than having it their own way.”
—Pat Farris, foodservice director, St. Tammany Parish School District, Covington, La.

Advice I ever received from a chef
When he was the executive chef here, Denis Ellis told me, “You train seals and teach people,” meaning people need to understand the reasons why we ask for a certain procedure to be followed. They need to understand the root of things so that they can repeat the practice in any appropriate situation.
—David Prentkowski, director of foodservice, University of Notre Dame, notre dame, ind.

Food truck concept I’ve experienced
I like The Grilled Cheese Truck in Los Angeles. They took a comfort food like grilled cheese and then classed it up with some really interesting combinations.
—Rick Johnson, assistant vice president of housing and dining, Duke University, Durham, N.C.

Way to relieve stress while on the job
Eat, or should I say “taste test.”
—Rich Burlingame, director of nutrition services, Great River Medical Center, Burlington, Iowa

Customer interaction event we’ve done
I do cooking and carving demonstrations to keep residents entertained at special events. Almost all community events at Rice Estates requires food and drink of some sort. This gives me a chance to cook or entertain right in front of my customer base. I have made bananas Foster, cherries jubilee, crêpes suzette, and shrimp and grits for them. Their favorite is the build-your-own omelet. I also like to do carving demos. At this past year’s Autumn Festival, I carved a jack-o’-lantern topiary for them, which stayed on display for a few days in the lobby.
—Rich Schmitt, director of food services, Rice Home Estates, Columbia, S.C.

More From FoodService Director

Industry News & Opinion

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Under the new policy, students with lunch debt will be given the same meals as their peers, regardless of how much they owe. School officials will also be communicating directly with parents of students who have accumulated debt instead of through the students themselves.

The updated policy comes just before U.S. school districts will be required to publicly list their lunch debt policies, per new USDA requirements starting July 1...

Menu Development
eureka

Since California’s state motto is “Eureka!” it seems fitting that a recent conversation with the director of hospitality at San Diego’s Palomar Health led to the biggest aha moment I’ve had in a long time.

I called Jim Metzger in late April with the purpose of discussing Palomar’s recent commitment to the goal of making 60% of its total menu plant-based by this summer. It seemed a lofty number, and I was curious how the public health system planned to get there.

But my personal eureka didn’t come while we were talking about how Palomar had cleaned up the impulse-buy zones...

Industry News & Opinion

Labeling foods with indulgent buzzwords such as “sweet sizzlin’” and “crispy” can lead consumers to make healthier food choices , according to a recent study out of Stanford University .

In the fall 2016 study, researchers labeled vegetables in one of the school’s dining halls using terms from four categories: basic, healthy restrictive, healthy positive or indulgent.

The green beans, for example, were listed as “green beans” for basic, “light ‘n’ low-carb green beans and shallots” for healthy restrictive, “healthy energy boosting green beans and shallots” for healthy...

Ideas and Innovation
sparkling water

Our carbonated soft drink sales at Earls.67 reflect a national trend; we’re continually down on carbonated soft drink sales by 8% to 9% on an annual basis,” says Cameron Bogue, beverage director at the contemporary-casual chain Earls Kitchen + Bar.

The issue with spa water

Many operators are intrigued with the offering, but they are learning that infused water can’t be offered at a cost to guests unless there is added value beyond cut-up fruit. Bogue says, “I was adamant that I didn’t want to charge for spa water.”

Agua fresca alternatives

At the original location of

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FSD Resources