Amazon Go now serving the public

amazon go

After a year of testing and making tweaks, Amazon Go, the long-awaited brick-and-mortar cashierless c-store concept from Amazon, opens to the general public today in Seattle, according to the Amazon.com website.

What Amazon calls “just walk out” technology—computer vision, sensor fusion and deep consumer learning—automatically detects when a customer takes or returns products to the shelves and keeps track of them in a virtual cart. When the customer is done shopping, they can simply leave the store; Amazon will charge the customer’s account and send a receipt.

The company launched the convenience store concept in December 2016 with an employee test, promising to open the store to the public in early 2017.

In March 2017, Amazon delayed the public launch of Amazon Go. The cameras, sensors and algorithms meant to track customers in the store had reportedly encountered problems tracking more than about 20 people in the store at once, hindering the store’s ability to accurately charge customers for their purchases.

Seattle-based Amazon gave some media outlets tours of the tweaked retail outlet ahead of the Jan. 22 opening.

Ready-made sandwiches, salads and other items come in plastic containers, a small subset of which are tagged with a dot-based readable system similar to a barcode that in some cases helps the technology identify products, said a USA Today report.

Items of the same kind, such as a certain kind of salad, all weigh and cost the same amount. That way, the technology only has to know the customer grabbed a tabouli salad, not which specific tabouli salad container they chose.

Ready-to-cook meal kits are also a popular item among testers, said the report.

The store also offers a basic lineup of beverages, snacks and grocery items, including milk, condiments, coffee, tea and toilet paper, as well as a bakery.

In the back of the store, Amazon employees staff a small wine and beer corner to check IDs.

The store is relatively small, the report said. It can hold 97 people, including the associates who stand ready to help customers, stockers, and staff in the attached kitchen who make up salads and sandwiches.

This article originally appeared on CSPDailyNews.com

More From FoodService Director

Industry News & Opinion

Foodservice operators and other employers in New York City are adjusting to a new law that enforces paid time off for staff who have been the victims of certain crimes.

Called paid safe leave, the benefit is believed to be among the first of its kind in the nation. A more limited version has been in effect in Minneapolis since last summer.

The New York law applies to employees who have been the victims of actual or threatened domestic violence, unwanted sexual contact, stalking or human trafficking.

Workers can also opt for safe paid leave if a member of their...

Industry News & Opinion

A Massachusetts bill to end lunch shaming has been stalled in the House, reports South Coast Today.

The House chair of the Education Committee voted on Tuesday for further study of the bill, which would prevent schools from throwing away hot lunches and/or serving an alternative meal to students behind on lunch payments. Under the bill, schools would also be unable to bar students with unpaid balances from participating in extracurricular activities.

Additionally, the bill asks schools to take action in reducing families’ meal debt by helping families apply for free or...

Industry News & Opinion

The University of California, Santa Cruz is converting its Cowell Coffee Shop into a “multi-service basic needs cafe” to aid students facing food insecurity .

The new cafe is being created through a partnership with dining services, the school’s center for Agroecology and Sustainable Food Systems and UCSC’s Cowell College. Due to open at the start of the fall semester, the lower part of the cafe will continue to be a study space for students (with free coffee and tea) and will also host nutrition and financial wellness programming.

Upstairs, the kitchen will be used as a...

Managing Your Business
quitting job

What prompts foodservice managers to clean out their offices and head out with a last paycheck? A new survey suggests the triggers may be changing with the times.

The canvass of 2,000 restaurant professionals, conducted by placement firm Gecko Hospitality, shows lifestyle issues abounding among the top 10 reasons for parting with a restaurant employer last year.

Here are the gender-specific lists:

Top 10 reasons female managers leave

1. Better opportunity

2. Unemployed

3. Relocation

4. Not satisfied

5. No growth

6. Long...

FSD Resources

Code for Asynchronous jQuery Munchkin Tracking Code