2014 Silver Plate: Lisette Coston
Published in Healthcare Spotlight
After a brief hiatus, Coston returned to her old job, where her role has grown.
Health was a big focus of the renovation of the cafeteria. While the cafeteria still offers a wide variety of foods—hamburgers, sub sandwiches, pizza, burritos, hot entrées—the highlight of the new space has been Go Health.
“At Go Health we feature hot and cold entrées that meet certain nutritional requirements,” Coston explains. “It is a safe zone for people to go and know they are eating something that is low in fat and sodium and doesn’t exceed a certain calorie count.”
There also is a large grab-and-go cooler filled with parfaits, fruit cups, salads and sandwiches, many of which fit the parameters of Go Health.
“We’ve also done a beverage program where we offer canned versus bottled beverages,” Coston says. “We created graphics that show the difference in calorie counts if you change from a 20-ounce bottle to a 10-ounce can. We also included a lot more flavored waters and lower sugar items and we’ve arranged the coolers to make it easier to access the healthier beverages. We’ve seen a definite decrease in the sale of sugary beverages through the graphics and the arrangement of the coolers.”
The design of the new cafeteria, which also features a coffee kiosk, allows Coston’s department some flexibility that she says enhances both efficiency and profitability. At 6:30 a.m. the entire area is open and remains that way until 3 p.m. Then the main servery is shut down, while the grab-and-go area, the Go Health station and the coffee bar stay open. After 5 p.m. the servery reopens and the coffee area is closed.
With the opening of the new patient tower, most construction within the health system will have been completed, which is fine with Coston. It comes just in time for her to take on the volunteer role of president of AHF.
“Laura Watson has really tried to identify our strategic plan and narrow the focus a little more,” Coston says. “Her goal is to set the stage for me over the next year. Laura has been very instrumental in including me in all the major decisions and helping to transition me into that role. I’m a planner and as long as I know where I need to go I’m good.”