Mount Carmel St. Ann’s Hospital, Westerville, Ohio

Published in Healthcare Spotlight

Creating a warm inviting bistro brings in staff and guests.

The entrance to Bryden Bistro is equipped with a leather bench and digital menu sign and serves as a gathering place for guests to meet before meals. Before the renovation, the staff spent a great deal of time designing, updating and printing paper signage for the cafeteria, says Baker. “With the digital menu boards we are able to make correction from any desktop in the department and the changes are immediate,” she adds.

The digital menu boards improve sales by drawing attention to daily specials, she adds. “The menu boards are dynamic; they have a new and cutting edge look. It’s one of the features that say ‘bistro’ and ‘this is not your 80’s cafeteria.’”
Another telltale sign of the bistro’s popularity is that staff refrigerators, once full with lunches brought from home, are reportedly empty now. “People didn’t stay and hang out before; now they are staying, relaxing and enjoying, and going back to their units smiling,” Baker notes. 

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