Great Spaces: Atrium Café at Geisinger Medical Center, Danville, Pa.

Café took the place of three operations and increased participation by 35% to 40%.

In January 2013, Geisinger Medical Center opened the Atrium Café, in the lower level of the campus’s Hospital for Advanced Medicine. Foodservice Director Steve Cerullo says the 350-seat café took the place of three disparate operations and has increased participation at the 10,000-employee campus by 35% to 40%. A scatter-system servery features separate stations for pizza, entrées, grill items, salads and even sushi. There is also a small convenience store attached. This is the first phase of a two-stage project that includes a room service component, scheduled to kick off in late March. The second phase is a new production kitchen, for which ground was broken recently.

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Communication is key, and [managers] are busy too. One tip I picked up from another director was to label my subject line with the header “action,” “information” or “response” followed by a brief description of the email contents. That way they can filter through their inboxes during their busy days to know which emails need their attention immediately and which they can save to read later.

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