Training

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It’s hard to keep morale up when employees call out frequently. When I first arrived, there was little accountability, which frustrated employees who followed the company’s policy...

You can save a great deal of time when making housemade red sauce from plum tomatoes. People used to blanch tomatoes to remove skins but that removes most of the vitamins. Instead, after washing,...

We collaborated with our sustainable dining interns to create a “Basic Cooking Techniques” cooking class certification, which ranged from knife skills and sanitation to soups,...

I needed to hire staff, so I worked with human resources to create speed interviewing. In two hours we interviewed 10 possible candidates and were able to hire eight of them on the spot. Through five...

Foodservice supervisors are the critical link between management, front-line staff and guests, but they are often overlooked in training or when we are soliciting input. We have a Supervisors&...

Set up a drill with the department of public safety on campus to do a “shooter on campus” drill. It will give you a chance to discuss with your staff how to handle the situation...

When staff return from conferences we have them present what they learned during a staff/team meeting. That way it is like everyone gets a little education as though they all attended the conference...

In my government and military accounts we have a traveling chef program, which offers good experience for my chefs to get out and see other operations. I have the chefs do a chef’s table...

Culinary education is important and must be ongoing. To enhance our staff, our director of culinary has a newsletter that he sends out every week to educate everyone. Even I learn something new!

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