Training

customer hospitality performance business
Every week we ask our employees to gather examples of hospitality from outside our industry. We ask them, “How does that make you feel? What are you thinking about?
millennials group
To create cohesiveness, Blue Cross Blue Shield of Texas hires 20, sometimes 40, people at a time.
nose taste buds tongue illustration
Beyond just teaching students about food and cooking in our demonstrations and events, we also teach them how to talk about taste and flavor.
video player
The University of Wisconsin—Milwaukee creates its own training videos. It’s self-directed, because it’s difficult for students to find the time to do that training.
scratch cooking ingredients tools
Loudoun County Public Schools started a culinary academy this summer. A local chef donated her time to teach staff how to make clean soups, sauces and dressings.
black shoes
Because Pueblo City Schools' director of nutrition services started midyear, she took the opportunity to put on a uniform and work one day with each cook...
color spoons
Metal spoons are a great way to skin ginger. However, chef Neela Paniz learned during a demonstration that, in a pinch, plastic works just as effectively.
email computer screen
We do a “Tip of the Day” email for our managers at 7 a.m. Typically, it is job related, or it can be fun. It's a reminder for a given topic or process...
calendar schedule
We developed a partnership with our district’s staff-development department to establish an annual training schedule.
cook manager
The program takes employees such as line servers and dishwashers and pair them with chefs and cooks to teach them about food.

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