Jamie Oswald, director of clinical nutrition for Thomas Cuisine Management at Saint Alphonsus Medical Center Nampa in Idaho, started in patient services area as a college student, became an assistant bookkeeper and then expressed an interest in the manager-in-training program.
Catherine Austin serves veterans by focusing on her employees.
Michael Atanasio, from Overlook Hospital, speaks about satisfaction surveys.
Nona Golledge would like to be a grade school teach and hates worrying.
Jim Verducci's love of kayaking led him to try building a kayak of his own.
Billy Reid focused on finances to enable him to implement healthy changes in his program.