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training

Workforce

Getting the most out of internships

 By Dana Moran on Apr. 04, 2016

Sure, foodservice interns will be washing dishes. But the experience also should be a valuable one for operators and short-term hires alike. Here’s how to seek out quality interns, and make the most of their time.

Operations

Workshop teaches foodservice staff how to make lunch more appealing

 By FSD Staff on Mar. 28, 2016

The tactics shared included methods to reduce waste and increase sales of healthy items, such as giving vegetables creative names and placing white milk first in the lunch line.

Operations

4 lessons in foodservice illness

By Bianca N. Herron on Mar. 21, 2016

With everything else on an FSD's plate, sickness might be the last thing they want to consider. However, one FSD learned some lessons when struck by the flu.

People

3 tips from a foodservice trailblazer

By Alaina Lancaster on Mar. 15, 2016

The first thing Lorna Donatone will say if you ask for career advice is to get involved in the leadership of diversity programs. Here are 3 more tips.

Workforce

What's the best way to handle language barriers?

By Dana Moran on Mar. 14, 2016

When it comes to non-native English speakers, operations can take a few extra steps to ensure everyone is on the same page and ready to succeed.

Steal This Idea

Shadow workers to understand their roles

Feb. 16, 2016

Because Pueblo City Schools' director of nutrition services started midyear, she took the opportunity to put on a uniform and work one day with each cook.

Workforce

Best training methods for quality customer service

By Lisa Arnett on Feb. 08, 2016

Face-to-face interactions mean customer service skills for staff are more important than ever. Here are the best training methods for diner satisfaction.

Operations

District foodservice workers take tips from professional chef

By FSD Staff on Feb. 03, 2016

Hoover City Schools plans to add some spice to its lunch menu after participating in a demonstration led by Chef Garrett Berdan.

Operations

Conn. school’s culinary class gives students hands-on experience

By FSD Staff on Jan. 25, 2016

Students prepare the school’s lunches as part of their education.

Steal This Idea

Slicing cherry tomato prep time

Jan. 15, 2016

Nick Mercogliano turns plastic lids from takeout containers inside-out, places cherry tomatoes in between two lids, then draws a knife across the rows.

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