marketing

Operations

How to keep customers on-site for coffee

How do you keep customers buying coffee on-site rather than drifting out the door to that big-name coffee chain down the street? Here are some best practices.

Steal This Idea

Recruit via public transit

Because many locals use the bus system, Virginia Tech paid for some full bus wraps to advertise [job openings within] our dining services program.

Here's how three members of FoodService Director's Chefs' Council are taking the ball and running with it, developing successful dining events to suit their fans.

For corporate cafeteria customers, rewards points promoted healthy choices more successfully than discounts.

In the spirit of "Netflix and chill," FoodService Director combed through the streaming service’s offerings and paired them with chili-based recipes.

Here’s how the University of Michigan launched a major brand refresh.

Stop congestion and keep the lines moving with these tested ideas. 

Good lighting and delicious-looking food are givens for grabbing diners’ attention on Instgram. But you don’t need expensive equipment or fancy photography to pull off eye-catching posts. Here are a few easy of-the-moment best practices from restaurants killing it on the social media platform.

Getting likes and shares for social media videos is cool, but not as important as using those platforms to create a sense of community among diners and staff.

Restaurants have taken to social media to promote their brands in innovative ways, providing an arsenal of steal-worthy ideas. Here are three standouts.

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