FSD's 20 Most Influential

Inaugural list identifies those people having the biggest impact on non-commercial foodservice.

Ken Toong
Executive Director of Auxiliary Services,
University of Massachusetts,
Amherst, Mass.

It’s exhausting for us as trade journalists to keep up with Ken Toong, so imagine what it’s like for his staff. Toong has turned the dining services department into a renowned entity—in 2011 alone UMass Dining was honored with three national awards. During his tenure at UMass, Toong has increased meal plan participation from 8,900 students in 1999 to 16,075 in 2011. While many operators may have accomplished similar feats, the difference is Toong is eager to share what he has done in order to help others reach similar heights.

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Industry News & Opinion

The University of New Mexico’s proposed on-campus taproom has officially been approved by the school’s Board of Regents.

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Ideas and Innovation
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Ideas and Innovation
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We put our hydroponic gardens in a spot where students can watch them grow, but at the same time it’s safe from being tampered with. At one of our elementary schools, the gardens are in the kitchen, but there’s a window where students can look in as they walk down the hallway. Some even stop to count how many cucumbers they see.

Ideas and Innovation
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